The Northwest Jacksonville Corridor Improvements will enhance the transit user experience for underserved communities in Northwest Jacksonville by improving amenities at 111 bus stops. Improvements are focused on safety and accessibility, providing equitable connections to destinations in the community, and embracing the communities’ identities.

The project will consider how riders are moving outside of the bus stop and connecting with the surrounding area. Bus stop upgrades will include traditional amenities such as shelters, benches, trash receptacles, and bike racks as well as amenities such as dynamic messaging for route information, safety improvements like lighting, community maps, and artistic renderings highlighting community identity.

A pilot study of the Soutel Hub area is underway and improvements will be unveiled at the August 19, 2024 ribbon cutting. The Northwest Jacksonville Corridor Improvements were included in FY24 procurement.