The Northwest Jacksonville Corridor Improvements will enhance the transit user experience for underserved communities in Northwest Jacksonville by improving amenities at 111 bus stops. Improvements are focused on safety and accessibility, providing equitable connections to destinations in the community, and embracing the communities’ identities.

The project will consider how riders are moving outside of the bus stop and connecting with the surrounding area. Bus stop upgrades will include traditional amenities such as shelters, benches, trash receptacles, and bike racks as well as amenities such as dynamic messaging for route information, heat island preventative measures, safety improvements like lighting, USB charging, community maps, and artistic renderings highlighting community identity.

A pilot program began in October 2023 and 50 stops are planned for construction in 2024. The Northwest Jacksonville Corridor Improvements were included in FY24 procurement.